Mekvin Hotels Deniz Feneri Lighthouse

Recently stayed at this hotel, and unfortunately, I cannot recommend it. The rooms were dirty and in need of renovation. The outdated furnishings and fixtures left much to be desired. Additionally, I was extremely disappointed with the level of customer service. Staff members seemed disinterested and unresponsive to my concerns. It's essential for a hotel to provide a clean and welcoming environment, and regrettably, this establishment fell short in both the condition of their rooms and their customer service.

From the decoration of our room in the mekvin suite, where everything was perfect for three days, to the pool in the room, to the friendly staff who worked hard to fulfill everything we asked, they were all truly magnificent, the sea, the beach, these are beyond magnificent, Kaş is our only address from now on. I really thank those who contributed.

The location (although a bit isolated, nothing can be reached by foot) and architecture of the hotel are great 🌞 but the service is almost non existent 🫠. Such a pity and absolutely not worth the price. We stayed there for 4 nights and wish we would have stayed in a better maintained and managed hotel in the same area (we’ve heard great things about Barbarossa in the same price range / category, or Sol’n Blu which is way less expensive). Room cleaning is disastrous (our feet were covered with black dust after walking a few steps in the room, coffee cups we used one day were left dirty on the next day, on our last day there were simply no towels in the bathroom and we were told the hotel was short of them - only after we called the reception twice they sent towels from their sister hotel Radisson). The overpriced restaurant (with great sea views) served my grilled fish after 1 hour. Staff hardly speaks English. Even « sparkling water » is impossible to get without an online translator. This would of course be ok if this wasn’t marketed and priced as an international luxury hotel. When we checked in we found a gift card in the room for a spa package (peeling, massage, face mask) which my husband booked and was actually false advertising (he only got a massage, which was average). One of the reasons why I chose this hotel was the fact that they mentioned yoga on the website. I wrote an email ahead of my trip which remained unanswered and inquired about yoga class upon arrival, only to be told there was a yoga room but no class. 😅 Last but not least, the private beach didn’t have any sunbeds available for us (2 adults + baby) probably because it also welcomes customers from the Radisson and outside of the hotel. Lots of sunbeds were empty with only a towel on them so they might have actually been available but the staff is so overwhelmed and helpless they didn’t bother to check. We wanted to have lunch and see if sunbeds would be available later but then the staff told us the restaurant only served frozen food. 🤷🏻‍♀️ We were so enthusiastic when we first arrived as the place looks stunning but after 24h of bad experiences one after the other we just fled the place and only used it to sleep and eat breakfast. Check out edit/ On top of it all, my night dress disappeared on the last day (must have been taken by the poorly trained cleaning team when they changed the bedsheets) which I notified reception about the night before we checked out in order to get it the next morning. The reception team after Night Shift didn’t know anything about it and I just didn’t get my dress back. It was worth more than what we owed so I said I would pay our bill after my dress was sent home. The restaurant manager arrived (as the hotel manager was absent), hold our taxi and threatened to call the police - as if we were in fault. Simply the worst hotel in the world.

Reception. We ended up to stay in this hotel twice for one week. And ended up stayed a whole week. After 2 nights we left the hotel, but decided to came back immediately, because this is the best hotel in whole Kas! And we were not mistaken. Hazal gave to us the best room and price, every morning she been so helpful and nice, with good sense of humour! Thank you, we love it! Good to have a business with you))) In the evening, when we had some issues with water, Feyza very professional tried to solve this problem. Thank you for staying strong)) Hotel. The hotel is stunning. View is hilarious. Rooms are big enough. We had an amazing stay here, even there was some issues with water. Despite the problem, Ertan made our stay more than 100% unforgettable. Thank you so much! Restaurant and meal. It’s a beautiful, wow - view restaurant with the sea-water pool. Breakfast is amazing. Large selection of vegetables, greenery, fruits, cheeses. You can choose your own eggs style! I loved it! In the evening we had a sunset dinner, is something unbelievable beautiful. Service is good, Dika always made it stunning! Beach. Cozy and photogenic, renovated beach piers. Clean, new beds. Big and light umbrellas. You can always change a towel. Shower. Cafe. Bar. Clean, see-through and turquoise sea. We loved spend time by the beach. They allowed us to stay the whole day on the beach after a check-out at 11-00, because our flight wasn’t before 1 am. Thank you all so much for everything!!! From minuses is: cleaning wasn’t good, service on the beach bit slow, waiters do not understand well English. Stairs 😓😆